Episode 27: The Enquiry Script

Everyone has had the saying “You only get one chance at a first impression”. So most business owners make sure to make eye contact, give a solid handshake, listen, all that good stuff, but what if the first impression is on the phone? It’s still a first impression, and if it’s the work phone, it’s a very important first interaction with your business. Being polite, energetic, and knowledgeable is a good start but that’s only scratching the surface.

What if you could increase the chances of you getting paid, increase the value of each job, close more jobs, create more opportunities for work, and grow your database all from the one call. You probably just never thought to do it, you never saw your boss do it back before you had your business. But that’s why you went out on your own, to be better than your old boss. It’s one of the many reason you should have an enquiry script.

In this episode you’ll learn about the Enquiry Script and how you can use it to do all the things mentioned above whilst also making a good first impression and making sure the caller knows you’re professional. The Enquiry Script is a fantastic tool that is useful in one man band businesses, all the way through to businesses with hundreds of staff, a lot the big companies already use an enquiry script. You’ll be able to control the experience even when it’s not you answering the phone, and test different, approaches to closing more leads, this one is a must have.

WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:

• Create a consistent professional first impression with callers
• Close more jobs, get paid, grow your database, find more work
• A platform to test the best way to convert leads into work

WHAT YOU’LL GAIN FROM IMPLEMENTING TODAY’S PODCAST:

• How to value your business and what the numbers mean
• How to make your business more valuable and attractive to buyers
• The risks that you need to avoid so the value isn’t effected

LINKS MENTIONED IN THIS EPISODE:

• Book a FREE 15-minute call to learn what coaching could do for you business
• Join our FREE private community of trades business owners in our Facebook group
• Subscribe to our YouTube Channel
• Get a copy of the Profitable Tradie book

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