28 Oct 2022

EP40: The Stress Saving Strategy For Invoicing Complaints

Listen on Your Favourite Platform, Or Keep Scrolling To Listen Here

Episode 40: The stress saving strategy for invoicing complaints

Dealing with invoice complaints can be one of the most painful parts of running a trades business. 

In this episode we will help you make those complaints far less painful!

During the episode Tony and Phil are going to share with you different strategies and tactics to deal with customers who aren’t happy when it comes time to paying.

Which will help you a lot if you:

  • Find yourself discounting just to settle a disagreement
  • Feel undervalued and unappreciated dealing with complaints when you know you’ve done a good job
  • Get frustrated wasting time resolving outstanding invoices

After listening you’ll understand how you can avoid difficult situations. 

And for the complaints you can’t avoid, you’ll learn to ask the right questions. 

This helps your client understand where you’re coming from, and why their invoice is fair and needs to be paid.

Getting you back the control and power, so the outcome is the one you want.

Let’s get into it!

WHAT YOU’LL GAIN FROM IMPLEMENTING TODAY’S PODCAST:

  • Get paid what you’re worth
  • Feel in control of difficult invoicing situations and conversations
  • Be confident and positive about how to deal with clients who complain

LINKS MENTIONED IN THIS EPISODE:

Watch More Episodes

Up and down cashflow can be very difficult to deal with as a business owner. Here’s How To Stop Rollercoaster Income

It’s hard to know where to start in fixing your business. Here’s the trick. Show Me Your Calendar and I’ll Show You Your Problems

Employee screw ups can be costly to any trades business owner. Here is The Ultimate Guide For Managing Tradespeople

I sat down with The Plumber Who Turned His Life Around to discuss why It’s never too late to build a million dollar business

Sometimes getting bigger isn’t always in a business owners best interests. Here’s Why You Need To Scale Back To Grow

The money side of things is one of the hardest things in business. So I talked to The Mastermind Behind Making Money

The money side of things is one of the hardest things in business. So I talked to The Mastermind Behind Making Money

The money side of things is one of the hardest things in business. So I talked to The Mastermind Behind Making Money

There are too many economic factors that are making business difficult to count. Everybody needs The 2024 Trades Business Survival Guide

Across the board working is slowing up. But the reason Why Your Clients Are Giving You Less Work will surprise you.

A business owners time is valuable, but we often don’t know where it all goes. Listen to learn How to win your time back

A business owners time is valuable, but we often don’t know where it all goes. Listen to learn How to win your time back

Employees are costing you money with poor craftsmanship. This tip will teach you How To Stop Stupid Employee Mistakes

Slow Payers cost businesses thousands in profit every month. Tune in to find out how to make them pay on time and every time

Dropping your prices is a bad idea. So in this episode we learn about The Dark Side of Pricing and How You Can Avoid it.

We interview Luke Heyhoe who discusses How To Take An Unprofitable Business And Make It Worth Millions

Have you ever had a crack at marketing and not seen a penny back? Learn how to take your marketing to the next level with these tools.

Business is fragile. It’s important to win as many jobs for as cheap as possible, Here’s How To Avoid Being Taken To The Cleaners By A Marketing Agency

We discuss how Taking Your Business To The Next Level is possible With A Business Partner

Duncan Leask sits down with us to discuss how Building A Business That Runs On Autopilot is an achievable short-term goal

What People Are Saying About the Podcast

Find Out How These Strategies Fit Into Our Programs

The same theories covered in our blog posts are applied with templates, guides, and webinars within our Profitable Tradie programs. Accompanied with the support of coaches we use these strategies to overcome challenges and get results for our members. Find out what that might look like for your business.